IT Support Technician III
Company:
Texas Tech University
Job Location:
Category:
IT Support and Training
Type:
Full-Time
IT Support Technician III
Lubbock
44243BR
IT Client Support Services
Position Description
The IT Support Technician III's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit, and manage area or unit IT projects in support of business operations. Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all employees.
About the University
Established in 1996, the Texas Tech University System is one of the top public university systems in the nation, consisting of five universities - , ,, and .
Headquartered in Lubbock, Texas, the TTU System is a more than $3 billion enterprise focused on advancing higher education, health care, research and outreach with approximately 21,000 employees and 63,000 students, more than 400,000 alumni, a statewide economic impact of $16.4 billion and an endowment valued at $1.7 billion. In its short history, the TTU System has grown tremendously and is nationally acclaimed, operating at 24 academic locations in 20 cities (18 in Texas, 2 international).
In addition, the TTU System is one of only nine in the nation to offer programs for undergraduate, medical, law, nursing, pharmacy, dental and veterinary education, among other academic areas.
About the Department and/or College
Major/Essential Functions
With some supervision by management and/or project leads:
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.
Preferred Qualifications
$28.37 - $37.07 - $45.63
To apply, visit
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.jeid-38e5acef7ac6934d8d009217f0f59213
Lubbock
44243BR
IT Client Support Services
Position Description
The IT Support Technician III's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit, and manage area or unit IT projects in support of business operations. Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all employees.
About the University
Established in 1996, the Texas Tech University System is one of the top public university systems in the nation, consisting of five universities - , ,, and .
Headquartered in Lubbock, Texas, the TTU System is a more than $3 billion enterprise focused on advancing higher education, health care, research and outreach with approximately 21,000 employees and 63,000 students, more than 400,000 alumni, a statewide economic impact of $16.4 billion and an endowment valued at $1.7 billion. In its short history, the TTU System has grown tremendously and is nationally acclaimed, operating at 24 academic locations in 20 cities (18 in Texas, 2 international).
In addition, the TTU System is one of only nine in the nation to offer programs for undergraduate, medical, law, nursing, pharmacy, dental and veterinary education, among other academic areas.
About the Department and/or College
Major/Essential Functions
With some supervision by management and/or project leads:
- Provides primarily hardware and some software support and maintenance, including but not limited to, desktops, printers, lab equipment, etc.
- Specializes in hardware and software relevant to the department or unit.
- Performs technical duties necessary for department or unit business operations.
- Specializes in hardware and software relevant to the department or unit.
- Adheres to all appropriate Institutional policies and other relevant internal departmental policies.
- All other duties as assigned by IT Client Support management team.
Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.
Preferred Qualifications
- Desktop Support Certifications, Mac experience and/or any other training or certifications related to technology services.
- Possess a technical and computer background, supervisory skills and experience, excellent interpersonal skills, be service oriented.
- Being a customer advocate, establish plan of action, prioritize, and execute assigned tasks effectively.
$28.37 - $37.07 - $45.63
To apply, visit
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.jeid-38e5acef7ac6934d8d009217f0f59213
