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Senior Director of Engagement, Thunderbird

Company:
ASU Foundation
Job Location:
Category:
Alumni Relations
Type:
Full-Time

Job Type: Full time

Job Number: R1348

Location: Phoenix,
AZ

Senior Director of Engagement, Thunderbird School of Global Management

Thunderbird School of Global
Management has one of the most global and dynamic networks of alumni and donors in the world. T-birds are true global citizens, defined by
their global mindset, entrepreneurial nature, ability to navigate different cultures and environments and bring unique perspectives to
complex situations. Founded on the principle that borders frequented by trade seldom need soldiers, Thunderbird is as vital for the
world today as it ever has been. Alumni and donors are critical to Thunderbird's student experience, strategy, philanthropic ambitions and
future growth, and this is a unique opportunity to shape a modern and global engagement strategy as dynamic and innovative as the
constituents it serves.

The Senior Director, Engagement (SDE) is a leadership role as part of Thunderbird's integrated advancement
team. Reporting to the Executive Director, the SDE is responsible for developing and implementing a comprehensive engagement strategy for
Thunderbird's 46,000 alumni, over 100,000 global learners (and growing), and our community of donors. The SDE will also have management
oversight of our philanthropic campaigns, including estate and planned giving, annual fund and donor stewardship, ensuring that engagement
and giving are intrinsically linked and seamlessly integrated.

The SDE will lead a small and talented team working with a network of
over 85 global and domestic chapters, run by a group of dedicated volunteers. This role will be the lead contact for the Thunderbird Global
Alumni Network (TGAN) and support the new CEO Roundtable and will work closely with the Dean and other members of Thunderbird's senior
leadership to develop creative and compelling ways to further engage stakeholders across Thunderbird, including executive education,
corporate engagement, recruitment and admissions, student experience and success. This includes the extended global network of learners
engaged through Thunderbird's non-degreed platforms, including 100 Million Learners and executive education. The SDE will also develop close
and collaborative working relationships across ASU and the ASU Foundation.

Thunderbird has big ambitions for its alumni engagement.
The successful candidate will not only be an experienced and strategic engagement professional, but will be creative, entrepreneurial and
not be afraid to take risks or try new initiatives. A persuasive communicator and skilled relationship builder, the SDE will be someone who
thrives in a fast-paced, globally networked environment and is inspired by Thunderbird's role as a force for good in developing the
entrepreneurs, industries and ecosystems of the future. Digital literacy, in particular an understanding of the potential presented by AI
and other digital tools, is essential. Experience of targeted direct mail or digital campaigns, or annual giving, would be advantageous, as
would having experienced a truly integrated advancement approach.

This role would suit someone who loves to travel and enjoys
experiencing different cultures. Joining Thunderbird means being part of an inspiring international community at the forefront of global
management, digital transformation and purpose-driven leadership. This position offers the chance to put alumni at the heart of
Thunderbird's mission and drive measurable global impact.

What you'll do

  • Design and lead a comprehensive,
    segmented engagement strategy for Thunderbird's global community of alumni, learners and donors, which includes creative and innovative
    opportunities to broaden and deepen T-birds' engagement with the School
  • Manage the team of staff responsible for alumni
    engagement, campaigns and annual giving and offer strategic guidance, feedback, coaching and meaningful development
    opportunities
  • Work closely with the Dean and other members of Thunderbird's senior leadership to build solid and trusted
    internal partnerships and develop creative and compelling ways to further engage alumni across Thunderbird, including executive education,
    corporate engagement, recruitment and admissions, student experience and success
  • Work across the Thunderbird advancement team
    to ensure a strategy where engagement drives giving and vice versa, through a mutually-reinforcing approach
  • Develop close
    working relationships with the Chair of the Thunderbird Global Alumni Network (TGAN) and coordinate key meetings and activities for this
    group.
  • Oversee the chapter engagement strategy and ensure efficient communication, onboarding and volunteer
    support
  • Oversee the volunteer and donor stewardship strategies for Thunderbird, creating personalized and meaningful
    opportunities to thank, recognize, renew and develop these groups
  • Oversee the development and deployment of Thunderbird's
    campaigns aimed at building engagement, loyalty and inspiring action around giving and involvement
  • Develop a new digital
    engagement strategy which harnesses AI and other digital tools and channels
  • Support the Dean and Executive Director in the
    creation of the new CEO Roundtable
  • Develop and manage metrics and dashboards to track engagement and inform ongoing
    strategy
  • Collaborate with Thunderbird's global centers and ASU enterprise partners to build and strengthen relationships with
    international alumni and corporate partners
  • Collaborate with ASUF colleagues in philanthropy and major gifts, donor
    relations, marketing, and research to align efforts
  • Within area(s) of responsibility, maintain up to date knowledge on key
    alumni
  • Ensure accurate and timely documentation of all alumni activity in accordance with ASUF policies.
  • Serve
    as a key member of the Thunderbird advancement team and a resource to colleagues within ASUF and ASU. Deputize for the Executive Director
    where necessary.

What you'll need

  • A demonstrable global mindset and ability to work across cultures
    with diplomacy and sensitivity
  • Exceptional interpersonal skills and ability to build trust with diverse, global
    stakeholders
  • Excellent written and verbal communication skills with persuasive proposal and presentation
    experience
  • Strong literacy in AI and other digital engagement tools and a competent understanding of how these can be
    integrated into a comprehensive, global engagement strategy
  • Strategic thinker with strong analytical and problem-solving
    abilities
  • Strong knowledge and understanding of database management
  • Ability to exercise good judgment and to
    use discretion in interactions with alumni, donors, prospects, volunteers, and others
  • Ability to foster effective working
    relationships within a team environment
  • Proficiency with donor management systems and Microsoft Office
    Suite.
  • Commitment to ASU's vision and Thunderbird's mission.
  • Flexibility and agility in a fast-paced, global
    environment.

Relevant qualifications

  • Bachelor's degree
  • Seven (7) or more years of
    successful professional alumni or stakeholder engagement experience
  • Or any equivalent combination of education and experience
    from which comparable knowledge, skills and abilities have been achieved
  • Documented success in personally implementing
    sophisticated, tailored, engagement strategies in complex organizations

Preferred education and experience

  • Advanced degree
  • Five (5) to seven (7) years of years of successful engagement experience in higher
    education
  • Experience working in campaigns and/ or annual giving
  • Prior experience living or working
    internationally or within globally distributed teams
  • Experience working in Salesforce and Workday

Preferred skills and abilities

  • Ability to navigate the complexities of transnational
    giving
  • Understanding of philanthropic cultures and practices around the world

Benefits

  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with matching employer
    contribution
  • 22 days of vacation time
  • 11 holidays, including your birthday
  • Parental
    leave
  • Significant tuition reductions
  • Professional development is highly valued at ASU Foundation, where
    employees are encouraged to look across the organization and nurture new areas of interest
  • $30 bi-weekly cell phone
    reimbursement

About ASU Foundation

The ASU Foundation fosters partnerships between ASU and like-minded
individuals, corporations and foundations who believe in ASU's mission and provide resources for ASU to manifest its charter into meaningful
impact. These partnerships empower ASU to advance student access, serve our community, protect the planet, create equity in higher education
and conduct research for the public good.

At the ASU Foundation we value

Character
We prioritize character
and integrity in every decision and action, establishing trust as the foundation of all that we do.

Service
We are
dedicated to serving our students, donors, communities, and colleagues by fostering support and collaboration to ensure that our efforts are
impactful.

Innovation
Innovation drives us to create meaningful opportunities and solutions, helping every member of our
global community achieve meaningful outcomes.

The ASU Foundation is an Equal Opportunity Employer

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