IT Support Technician I
Company:
Texas Tech University
Job Location:
Category:
IT Support and Training
Type:
Full-Time
IT Support Technician I
Lubbock
44474BR
IT Client Support Services
Position Description
The IT Support Technician I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all employees.
About the University
Established in 1996, the Texas Tech University System is one of the top public university systems in the nation, consisting of five universities - , , , and .
Headquartered in Lubbock, Texas, the TTU System is a more than $3 billion enterprise focused on advancing higher education, health care, research and outreach with approximately 21,000 employees and 63,000 students, more than 400,000 alumni, a statewide economic impact of $16.4 billion and an endowment valued at $1.7 billion. In its short history, the TTU System has grown tremendously and is nationally acclaimed, operating at 24 academic locations in 20 cities (18 in Texas, 2 international).
In addition, the TTU System is one of only nine in the nation to offer programs for undergraduate, medical, law, nursing, pharmacy, dental and veterinary education, among other academic areas.
About the Department and/or College
Major/Essential Functions
Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.
Preferred Qualifications
$25.91 - $33.70 - $41.44
To apply, visit
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
jeid-2d13d94d942c8b49b2c8861ff3628185
Lubbock
44474BR
IT Client Support Services
Position Description
The IT Support Technician I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all employees.
About the University
Established in 1996, the Texas Tech University System is one of the top public university systems in the nation, consisting of five universities - , , , and .
Headquartered in Lubbock, Texas, the TTU System is a more than $3 billion enterprise focused on advancing higher education, health care, research and outreach with approximately 21,000 employees and 63,000 students, more than 400,000 alumni, a statewide economic impact of $16.4 billion and an endowment valued at $1.7 billion. In its short history, the TTU System has grown tremendously and is nationally acclaimed, operating at 24 academic locations in 20 cities (18 in Texas, 2 international).
In addition, the TTU System is one of only nine in the nation to offer programs for undergraduate, medical, law, nursing, pharmacy, dental and veterinary education, among other academic areas.
About the Department and/or College
Major/Essential Functions
- Troubleshoots primarily hardware, some software, or some system problems, interfacing with central technology support areas. Provides department or unit, primarily hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc.
- Troubleshoots primarily hardware, some software, or some system problems.
- Performs technical duties necessary for department or unit business operations
- Adheres to all appropriate Institutional policies (including IT Ops) and other relevant internal departmental policies.
- Specializing in hardware and software relevant to the department or unit.
- All other duties assigned by IT Client Support management team.
Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.
Preferred Qualifications
- Technical and computer background, time management skills, excellent interpersonal skills and be service oriented. Able to be a customer advocate, ability to establish a plan of action, prioritize and execute assigned tasks effectively.
- Desktop Support Certifications, Mac experience and/or any other training or certifications related to technology services.
- Training in fundamental and advanced hardware and software support through education or experience.
$25.91 - $33.70 - $41.44
To apply, visit
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
jeid-2d13d94d942c8b49b2c8861ff3628185
